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Refund Policy

Refund Policy 

At Athlivium, we are committed to delivering high-quality consulting, education, coaching, and digital services. Due to the time, expertise, and resources invested in preparing and delivering our services, all sales are final unless otherwise stated below.

 

No Refunds

 

Athlivium does not provide refunds for:

 

  • Consulting services that have been delivered

  • Coaching sessions that have taken place

  • Digital products, downloads, templates, or online resources once accessed or delivered

  • Workshops, webinars, or training sessions after registration or attendance

  • Subscription or membership fees already billed (unless required by law)

 

Exceptions

 

A refund may be considered only if Athlivium is unable to deliver the purchased service due to circumstances within our reasonable control, including but not limited to:

 

  • Failure to provide the agreed-upon service.

  • Cancellation of a service or event by Athlivium without offering a suitable alternative or rescheduled date.

  • A billing error or duplicate payment.

 

Any approved refund will be issued at Athlivium’s sole discretion after reviewing the circumstances.

 

Rescheduling

 

Where applicable, coaching sessions or consultations may be rescheduled with at least 24 hours’ notice. Missed appointments or cancellations made with less than 24 hours’ notice may be considered forfeited and are not eligible for a refund.

 

Contact Us

 

If you believe you qualify for an exception under this policy, please contact us within 14 days of the issue.

 

Athlivium

 

Email: athlivium@gmail.com

 

Website: www.athlivium.ca

 

Athlivium is committed to providing professional, high-quality services and will work in good faith to resolve any concerns promptly and fairly.

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